We're here and happy to serve you as your new Dentist in Auburndale Fl
First Visit?
Here's What to Expect
Welcome to our office! We promise to make your first visit as smooth and
enjoyable as possible. Here’s what you can expect:
• Photos (Strike a Pose!)
• Radiographs (The Dental Version of X-Rays)
• CBCT (360-Degree Radiograph)
• Intraoral Photos (See Your Teeth From All Directions)
• Oral Cancer Screening (The Only Time It’s OK to Stick Your Tongue Out at a Doctor)
• Exam by the Doctor You Just Stuck Your Tongue Out At
• Treatment Plan (The Path We Take to Get You to Your Goals of a Healthy Smile)
• Schedule Your Future Appointments to Start Your Journey!
Insurance
Coverage
We collaborate with all insurance companies and handle the filing for your services to ensure you receive the maximum benefit.
Please note that we are an out-of-network provider, so you will:
• have a deductible
• have a copay
• be responsible for difference in insurance benefit and our fee
• have a maximum benefit per year regardless of treatment plan.
We're looking forward to your visit
After your check-in paperwork is complete, you will undergo a comprehensive evaluation.
At that point, we will discuss a treatment plan for future visits, as well as talk about any problems the dentist feels should be addressed immediately or in the near future, such as cavities or periodontal disease.
Plan to be at our office for about 90 minutes, as we will take our time and allow you to ask questions!
Understanding your needs
Treatment Plan Discussion
Planning your care
Reaching your goals
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Did Dr. Frederick Thurston Retire?No. He is still the primary provider at Encompass Dental. Only the business name has changed.
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Is Thurston Dental now Encompass Dental and Wellness?Yes! We've just rebranded our look to fit a modern era. Everything you've know and come to expect from Thurston Dental remains the same, just with a different look and feel.
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Is Encompass a Private Practice?Yes! Encompass Dental & Wellness is a 100% private practice. Unlike corporate dental offices that often prioritize volume over individual care, Encompass is dedicated to providing personalized, patient-centered care. With over 40 years of experience in the Polk County community, our practice focuses on building lasting relationships with our patients, offering advanced technology, and delivering high-quality dental care that truly stands out.
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Is Private dental care really worth it?Absolutely! Private dental care focuses on providing personalized attention and tailored treatments, leading to better outcomes and a more satisfying experience. While it may seem like an investment upfront, the value you receive in terms of quality care, fewer complications, and long-term dental health makes it a smart choice.
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Do Corporate Offices pretend to be Private Practices?Yes! Corporate dental offices often try to mimic the feel of private practices, but their primary focus is usually on volume and profit. This can lead to rushed appointments, less personalized care, and a higher likelihood of being treated by different dentists each visit. While they may advertise a private practice experience, the reality often falls short, with less continuity of care and a more impersonal atmosphere like Encompass.
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Why should I choose a Private Practice?Choosing a private practice like Encompass Dental & Wellness ensures you receive personalized, high-quality care tailored to your specific individual needs.
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What’s the difference between volume-driven care and quality care?Volume-driven care focuses on seeing as many patients as possible, often leading to rushed appointments and less personalized attention. In contrast, quality care prioritizes your individual needs, providing thorough, personalized treatment that leads to better outcomes and a more satisfying experience.
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What key identifiers help distinguish a genuinely private dental practice?Personalized Attention: The practice focuses on your individual needs and provides tailored treatment plans. Consistent Care Team: You see the same dentist or hygienist regularly, ensuring continuity and familiarity with your dental history. Patient-Centered Service: The practice prioritizes your comfort, listens to your concerns, and maintains a welcoming atmosphere. Advanced Technology: They invest in the latest dental technology, like digital imaging and lasers, for precise and effective treatments. Comprehensive Care: They offer a wide range of services under one roof, minimizing the need for referrals to other locations.
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What are the biggest benefits of going Private?Unlike corporate dental offices that often prioritize volume, private practices focus on building lasting relationships with patients, providing continuity of care, and investing in advanced technology for the best outcomes. You’ll benefit from the experience and expertise of dedicated professionals who prioritize your health and well-being over profit.
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When is Encompass Open?Our office hours are Monday through Thursday from 8:00 AM - 4:00 PM. However, we know that sometimes dental emergencies happen. Feel free to contact us any time you require our services. If it is after hours, our answering service will let us know you called, and one of our team members will get back to you as soon as possible.
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What is Compound Procedural Experience?Compound Procedural Experience is a calculation that refers to how much experience your provider has in procedural experiences, not years of service. Procedural Experience far outweighs years of services due to compounding daily experiences. For example, as a Painter, the average time it takes to paint one house is 4 - 6 days. Working every day per month with time off would equal 3 - 4 "procedures" a month or between 36 - 48 "procedures" per year. As a Dentist, the average amount of procedures completed per day is between 12 - 18. Working 4 days per week would equal 192 - 288 "procedures" a month or 2,304 - 3,456 "procedures" per year!
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How much experience does Encompass have?Our dental staff has over 48 years of combined experience with many members of the Thurston Comprehensive Dental Center team have been working in this field for more than 20 years! This combined experience creates an advanced, customer-centric experience for every patient.
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What are Encompass Membership Plans?Unlike dental insurance our membership plans have NO deductible, NO allowed amounts, NO limits, NO preauthorization, NO waiting period, NO hidden fees and NO yearly maximums.
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What is Dental and Wellness?At Encompass we work beyond just teeth. We believe that the mouth is just the first step to the rest of the bodes total wellness. Dental and Wellness refers to our services that branch our beyond traditional dentist and include services areas such as; Laser Dentistry, Sleep Apnea treatments, BOTOX, Lip Enhancements, and more.
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How do I know I will be taken care of?You're not just a number. You're family. Encompass Dental and Wellness offers high level of personalized care to patients and their families and allow plenty of time to address any of your personal concerns or issues without feeling rushed. We strive toward knowing you and creating a you personalized care plan. We provide a warm and friendly atmosphere in which our patients are treated out of care and concern. Learning from and getting to know our patients is key in easing any fear or anxiety that you may have during their experience.
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How do I become a New Patient?Becoming a new patient at Encompass Dental and Wellness starts with simple new patient paper work. To expedite your first visit, you can fill this out online here. If you need to fill out your paperwork in office, our professional team can help guide you through to fill out the forms quickly and efficiently. At your first visit, please bring any neccesary medical information with you, including a list of medications you currently take. If you have any health insurance cards (dental or major medical), carry them too.
Our Office
When life happens, waiting several days for an appointment is not an option. That’s why at Encompass Dental we live by a simple mission. “You Matter.” Our office is warm and inviting. You will always be greeted with a smile and treated with utmost dignity and respect.
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Relaxing Waiting Room
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Family-oriented environment
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Friendly and knowledgeable staff
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Advanced technology